A Cart Reminder Addon records the products that customers add to their carts but do not check out. The module automatically sends reminders to customers about their abandoned carts via email, SMS, or push notifications with incentives like discounts, free shipping, or other promotions.
CS-Cart’s Cart Reminder addon can be customised to set the frequency, timing, and types of reminders sent to the customers. These reminders can be sent after a specific time interval (e.g., 1 hour, 24 hours, etc.) or even triggered by actions, such as customers leaving the page.
Key Features
- Abandoned Cart Detection:
- This module automatically detects abandoned carts by user activity or inactivity. A cart reminder will be sent when a customer adds a product to the cart but fails to checkout within a given time frame.
- Automated Email/SMS Notifications:
- Automatically sends reminders via email or SMS to the customers who have abandoned their carts. Such reminders can be personalised using product details, prices, and a direct link to the cart for easy checkout.
- Customisable Reminders:
- Customise the reminders by their content, design, time, and frequency. Store owners can choose the time to send reminders (e.g., after 1 hour, 1 day, etc.) along with the tone of the message.
- Incentive Integration:
- The reminder emails may include special offers or discounts from the store owners in order to motivate customers to complete the purchase. It might be a promo code, free shipping, or some deal related to a limited-time offer.
- Detailed Analytics and Reporting:
- It offers statistics that include open rates, click-through rates, and recovery rates of abandoned carts. Thus, store owners can easily evaluate how effective their reminders are and make adjustments.
- Multi-channel Reminders:
- Besides emails, reminders can be sent via SMS, web push notifications, or even through social media channels. This increases the chances of the customer seeing the reminder.
- Abandoned Cart Page Customization:
- CS-Cart’s Cart Reminder Module can offer an option to customise the abandoned cart page, showing a specific message or discount when users revisit the page.
- Integration with Loyalty Programs:
- The module can integrate with loyalty programs to offer rewards for completing a purchase, such as points that can be redeemed later.
- Personalised Content:
- It allows dynamic product recommendations based on the customer's cart and browsing history. For example, showing similar products or complementary items to encourage higher conversion.
- Multi-language and Currency Support:
- Ideal for global eCommerce businesses, this module can support multiple languages and currencies, ensuring customers from different regions receive notifications in their preferred language and with correct pricing.
